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Terms & Conditions

These are the standard terms of service for Website Design and Development and other related services that apply to all contracts and all work undertaken by Al Saqib Software Solutions for its clients.

General

These Terms and Conditions supersede all previous representations, understandings, or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

Client Acceptance

On completion of the work, the client will be notified and have the opportunity to review it. A client must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work can’t subsequently be rejected, and the contract will be deemed to have been completed and the 50% balance of the project price will become due.

Client Review

Al Saqib Software Solutions will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. After the project, such materials will be deemed to be accepted and approved unless the Client notifies Al Saqib Software Solutions otherwise, within ten (10) days of the date, the materials are made available to the Client.

Charges

We define charges in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. We reserve the right to alter or decline to provide a quotation after the expiry of the 30 days.

Unless agreed otherwise with the Client, all our services require an advance payment of a minimum of fifty (50)% percent of the project quotation total before the work is supplied to the Client for review. The remaining fifty (50) % percent of the project quotation total is due upon completion of the work, before upload to the server or release of materials.

Payment for services is due by cheque or bank transfer or online transfer depending upon the client’s location. Local clients can pay via cheques made payable to Al Saqib Software Solutions.

Completion Time and Content Control

We will provide our services by the date specified in the project proposal, or at date agreed with the Client upon Al Saqib Software Solutions receiving initial payment, unless a delay is specifically requested by the Client and agreed by Al Saqib Software Solutions.

The Client will delegate a person as a primary contact to aid Al Saqib Software Solutions with processing the work satisfactorily and expediently. During the project, Al Saqib Software Solutions will require the Client to provide website content; text, images, movies and sound files, or any other supplies related to all our services.

Payment

We will provide invoices upon completion of the project but before publishing work on the client live server. Invoices are sent via email. Invoices are due upon receipt.

Additional Expenses

The client agrees to reimburse Al Saqib Software Solutions for any additional expenses necessary for the completion of the work. For example, on client request, purchase of special fonts, stock photography, etc.

Non-Payment

Unpaid invoices after thirty (30) days after the date of invoice will be considered as default. If the Client in default maintains any information or files on our server then we reserve the right to remove all such material from our server and we will not be responsible for any loss of data incurred due to the removal of the service. Removal of client information doesn’t relieve the Client of the obligation to pay any outstanding charges due to be paid by the client. Checks returned for insufficient funds will result in the Client’s account being immediately be considered to be in default until full payment is received.

Termination

Termination of services by the Client must be requested in writing and will be effective on receipt of such notice. Telephone requests for termination of services will not be honored until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

Indemnity

All Al Saqib Software Solutions' services can be used for lawful purposes only. The client agrees to indemnify and hold Al Saqib Software Solutions harmless from any claims resulting from your use of our service that damages you or any other party.

Copyright

The Client retains the copyright to data, files, and graphic logos provided by the Client, and grants Al Saqib Software Solutions the rights to publish and use these files. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is responsible for granting Al Saqib Software Solutions from any claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design or any other services shall be regarded as a guarantee by the Client to Al Saqib Software Solutions that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Post-Placement Amendments

Al Saqib Software Solutions can’t accept responsibility for any amendments produced by a third party occurring to the Client’s pages once installed. Such changes include, but are not limited to additions, modifications, or deletions.

Limitation of Liability

Al Saqib Software Solutions hereby exclude itself, its Employees, and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy.
  • Loss or damage caused by omission
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the website.
  • Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Al Saqib Software Solutions to the Client in respect of any claim whatsoever or breach of this Terms, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this policy in respect of which the breach has arisen.

Disclaimer

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements, or representations whether express, implied, statutory, or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Al Saqib Software Solutions under any term, condition, warranty, or representation that by law can’t be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

Non-Disclosure

Al Saqib Software Solutions and client will keep secret and confidential any information that is mutually disclosed to each other including all data received at both sides for a website development project (referred to as the “Confidential Information”). Both parties shall guarantee the confidential treatment of all information and shall not disclose such “Confidential Information” to any third party whatsoever, except both are mutually agreed to disclose any information for the public.

Policy Change

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

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